Modify Flight

Modifications can be made up to 24 hours before the scheduled departure time (72 hours for flights to or from Morocco) if you booked a "Lite" or "Basic" Fare. For bookings with "Value" or "Ultimate" fare, flight modifications are allowed between 8 to 24 hours before departure, depending on the Flexi policy purchased at the time of booking.

Please refer to your travel itinerary for the applicable modification policy.

You can modify instantly online through below form or by contacting our call center, visiting our sales offices or travel partners.

Frequently asked questions

  • Are there any fees associated with modifying my flight?

    Yes, flight modifications may incur a fee depending on the fare type you originally purchased and the time of modification. Any fare difference between your original and new flight will also be charged. Click here for more details.

  • Is there a time limit for modifying my flight?

    Yes, the time limit for modifying your flight depends on the fare type you have selected:

    • Lite Fare: Modifications are allowed up to 72 hours before the flight departure.
    • Basic Fare: Modifications are allowed up to 24 hours before the flight departure. For flights with numbers starting from 3O (typically to or from Morocco), modifications are permitted up to 72 hours before departure.
    • Value Fare: Modifications are allowed up to 24 hours before the flight departure.
    • Ultimate Fare: Modifications are allowed up to 8 hours before the flight departure.
  • I am unable to retrieve my flight for modification.
    • Please ensure you are using the correct booking details that match your itinerary to retrieve your booking for modification.
    • If you are still unable to access your booking, it is possible that your flight was booked under a special fare. In such cases, modifications can only be made through our customer support team or the travel agent who made your booking.
  • I can retrieve my booking, but there's no option to modify the flight.
    • Please ensure that you are attempting to modify your flight within the allowed time frame based on the fare type you selected at the time of booking.
    • If the modification option is still unavailable, it is possible that your flight was booked under a special fare. In such cases, changes can only be made through our customer support team or the travel agent who facilitated your booking.
     
  • Can I modify my return flight if I’ve already flown the outbound flight?
    Yes, you can modify the return segment after completing your outbound flight, subject to the fare type and modification fees.
  • Can I modify a flight for just one passenger in a group booking?

    Yes, it is possible to modify the flight for an individual passenger within a group booking, subject to the airline's policies and guidelines. To make this change, please contact our customer support team. They will guide you through the process.

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