نعم، يمكنك المطالبة بنقاط AirRewards المفقودة بعد رحلتك عن طريق تسجيل الدخول إلى حسابك في AirRewards وتقديم طلب استرداد بأثر رجعي. يجب القيام بذلك خلال 90 يومًا من تاريخ الرحلة.

No, the AirRewards ID is specific to each individual traveler. Only the person whose name is on the booking can add their AirRewards ID and earn points. However you can add all your family members under our family head scheme in order to accumulate points under one account. Family Head rules apply.

إذا نسيت إضافة معرف AirRewards الخاص بك أثناء الحجز، يمكنك إضافته عن طريق تسجيل الدخول إلى قسم "إدارة الحجز" وتحديث حجزك بمعرف AirRewards الخاص بك قبل الرحلة.

You earn AirRewards points every time you fly with Air Arabia or when you purchase additional services such as seats, meals, baggage, and insurance. Points will be credited to your AirRewards account after the flight.

You can redeem your AirRewards points for free flights, seat upgrades, additional baggage, and other services by logging into your AirRewards account and selecting to redeem your AirRewards Points during the booking process.